Standard Return Policy

Once your order is delivered, you have 30 days to return or exchange it at no extra cost.

Below is a simple guide for returns and exchanges, plus important guidelines to keep everything easy and hassle-free.

How to Return or Exchange

Whether you’d like a refund or a different piece, the process is simple.

Just email us at hello@seredra.com with your order number and let us know whether you'd like to return or exchange your item. We’ll send you a prepaid return label right away.

After we receive your item and confirm it meets our return guidelines:

• If you requested a return, we’ll process your refund (usually within 3–5 business days).
• If it’s an exchange, we’ll ship the new piece you’ve selected right out.

Easy as that.

Before You Send It Back

• Items you want to return or exchange must be unworn, undamaged and returned with original packaging and documentation.

If you have any questions about returns, exchanges or how this policy applies, you can contact us anytime at hello@seredra.com. Our customer service team is always here to help.